Ladiesadda.com (“Company”) DOES NOT trade or sell your personal information in any manner, except as specified herein or if you express your consent towards the same.
Personal Information provided by you is used only:
The security of your personal information is very important to the Company. We have aligned physical, administrative and technical safeguards designed to protect your personal information from unauthorized access. In addition, the Company uses standard security protocols and mechanisms to exchange the transmission of sensitive data such as credit card details. In the event of any breach of your personal information, the Company will notify you of it by email or fax and will restore the integrity of the data system.
Although the Company provides full security and secrecy to your personal information, we urge you to be careful with very sensitive information and do not share it with any third party claiming to be related to the Company on separate emails/phone calls etc. The Company disclaims any and all liabilities towards any such claims that have arisen due to your own negligence or willful misconduct and the Company takes no responsibility of the same.
How do I cancel an order on Ladiesadda.com?
If unfortunately, you have to cancel an order, please do so within 24h of placing the order, because after a 24h the cancelation button will become deactivate automatically from your cart.
In case, you would like to cancel the order after it is dispatched, you can simply refuse to accept the order and inform us of the same via mail.
Product is eligible for return if they are received in damaged or defective condition. The same needs to be conveyed to our team of receiving the package.
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before you open the packet, pleas refuse to accept the package and return to the delivery person.
But, in case where the quality of the product is an issue, we would require you to return the product back to us in a safe condition by choosing return order option, within 7 days of the product delivered to you. Once we receive the product, we would transfer your money for the same in your A/c within 7 working days.
NOTE- Please note that this case is only applicable in case the product is unused.
The refund policy is applicable in case the replacement of a damaged product is not available, in case of online paid orders, the refund will be made back to the same bank account used to pay for the order, in case of COD orders, customers bank a/c details would be required and the refund would be credited within 7-10 working days from the date of cancellation of the order. Alternatively, refunds can also be done via PayTm.